Please check the power cable at the back of the station and ensure the outlet is switched on.
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If it’s still not working, please SMS the template below via WhatsApp to +62 822 4787 7231

Please turn the station off and on at the power point and let the station restart (approx. 60 seconds). If it’s still not working once reset, please SMS the template below via WhatsApp to +62 822 4787 7231
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Venue Support: Screen issue
• Venue Name:
• Venue Staff Member:
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Apologies! Please SMS the template below via WhatsApp to +62 822 4787 7231. We’ll get that station topped up as quick as we can!

To learn how to install batteries into the charging station, and for setup support, refer to the Battery Information Guide.
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Venue Support: Low or no batteries
• Venue Name:
• Venue Staff Member:
• Photo of station:
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Please SMS the template below via WhatsApp to +62 822 4787 7231. We’ll text you the details of your Key Account Manager.
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Venue Support: Contact Fluro
• Key Account Manager
• Venue Name:
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To learn how to install your bar-top or stand unit, and for setup support, please contact us on WhatsApp via +62 822 4787 7231